About Us

Family Business

This has been a family business since its inception in 2010, and I have been actively involved since that time.

I have lived in Hay for nearly 30 years, since moving down from Scotland, and fully intend to see out my days here. Hay is a very special community and I feel grateful that my steps led me here, and to where I have brought up my three kids.
I want to do everything I can to contribute to the sustainability of this vibrant part of the Welsh Borders, and I know that our team share that commitment, as do all the small businesses that we proudly promote through the contents of Chatwin and Thomas houses.
I could not be happier to share its qualities with our guests.
Sue

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Testimonials

We trust our customers
and they trust us too

  • Marius CiocirlanIT Engineer
    I'm very glad I had the opportunity to visit this hotel. The stuff is very friendly and I will definitely visit the hotel again next year.
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